How to Fix Messenger Filters Not Working in 2023

If you’re having issues with your Facebook Messenger filters not working, you’re not alone. Many users have reported problems with their filters, including messages not being sorted into the correct folders or simply not being filtered at all.

Fortunately, there are a few steps you can take to try and fix this issue. Here are a few potential solutions:

  1. Check your filter settings: Make sure that your filters are set up correctly and that you haven’t accidentally turned them off. You can access your filter settings by going to the “More” tab in your Messenger app and selecting “Message Filters.”
  2. Restart the app: Sometimes simply closing and reopening the app can resolve issues like this. Try force closing the app and then opening it again to see if that helps.
  3. Update the app: If you’re using an older version of the Messenger app, it’s possible that the filters are not working properly due to a bug that has since been fixed in a newer update. To check for updates, go to the App Store (for iOS users) or Google Play Store (for Android users) and see if there are any updates available for Messenger.
  4. Reset the app: If none of the above steps have worked, you may need to reset the app to its default settings. To do this, go to the “More” tab and select “Settings.” From there, you should see an option to “Reset Messenger.” Keep in mind that this will erase any data you’ve saved within the app, so you may want to back up your chats before doing this.
  5. Check your internet connection: A poor or unstable internet connection can cause all kinds of issues with messaging apps. Make sure you have a strong connection, either by connecting to a stable Wi-Fi network or by using your mobile data.
  6. Contact Facebook support: If you’ve tried all of the above steps and are still having issues with your filters, you may need to reach out to Facebook support for further assistance. To do this, go to the “More” tab and select “Report a Problem.” From there, you can choose “Messenger” as the topic and “Filters Not Working” as the issue, and follow the prompts to get in touch with a support representative.

Overall, fixing Messenger filters that are not working can be a bit of a process, but by following these steps, you should be able to get your filters back up and running in no time.
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